What support can help with
Account access, subscriptions, packs, receipts, privacy requests, and refund questions.
Support and contact
For account, payment, privacy, terms, and refund questions, contact DiagNotes by email.
What to include
Send the account email, a short description of the issue, and any receipt, invoice, screenshot, or error message that helps identify the request.
Refunds
Refunds are not automatic and cannot be self-managed from this public website. Review the refund policy before contacting support.
No account management on the public website
This website does not provide login, subscription changes, plan reactivation, or entitlement status. For help with those flows, contact support by email.